IOS 5 update fails (part 2: the iPad): An error occured while backing up this iPad (-5000).

Okay, a new one in the IOS 5 update soap 😉 Now the iPad is causing trouble! The following error occurres:

An error occured while backing up this iPad (-5000).  Would you like to
continue to update this iPad?

Continuing will result in the loss of all contents on this iPad.

I had this error before and the result was an empty iPod, that’s not really a problem… an empty iPad is a whole different story.

The solution is simple:

  • Enable flightmode on the iPad (not sure if this is really necessary)
  • Disable the real time protection of Microsoft Security Essentials!!

So this issue is not only happening on machines with Norton but also with other anti-virus software!

The iPad is updating now 😉

Daniel Nikolic

Is interested in everything connected to technology. Has a passion for cloud, virtualization and software development. Always finds appropriate IT solutions for customers that match their needs strategically, technically and financially.

Core qualities

Quick thinker, result driven, ambitious, customer-friendly, enthusiastic

Running, listening to music, good food and doing fun things with family

Job description
CTO PepperByte, LoadGen, and BlueParq