Errors VMware export system logs (Workaround)
Errors I’ve run into:
-Cannot create a diagnostic bundle
-Missing – Log bundle has not been generated
-vm-support: Tar: write error: Broke pipe, The tar did not successfully complete!
For vmware support i needed to create an export of a esxi host, so I tried to export the system logs.
I’ve run this in Vcenter Server 4.1.0
But after a while watching the Recent Task bar:
The following errors appeared on my screen:
I’ve also tried exporting the System logs by connecting directly to the host, but the same error appears on the screen.
A search on google brought me to the following command: vm-support
First you enable the option Remote Tech Support (SSH) on the configuration tab – Security Profile – Properties on the host.
Putty is the telnet client I used for this, so fill in the hostname and select the option SSH.
Login with your username and password.
If you get the error:
Tar: write error: Broke pipe
The tar did not successfully complete!
Then use the other option of vm-support; vm-support -w /vmfs/volumes/datastore (GUID VMFS)
This will write the system logs to a different datastore you named in the command.
To show the datastores connected to your esx host.
Locate a datastore that has enough space for 300Mb.
Then use the command: vm-support -w /vmfs/volumes/datastore(guid VMFS)
After it’s completed, it will compress the file to a tgz file, and you can download the file from the datastore using your vsphere client!
All the support logs are created in the tgz file.
This is a workaround, not a solution to the problem.