Hotkeys in Citrix XenApp session

There is already a lot of information about how to control your hotkeys in a XenApp session.
At a customer, this still led to some confusion about when and where the config should be done.

This was kind of tricky because they saw that external users experienced different behavior than internal users.

So the first stop was, which interface is used by which user. Internally the users were directed to the internal Citrix Web Interface (yes, old school).
So on the old Web Interface the Default.ica in C:\inetpub\wwwroot\$$websitename$$\conf\ is used to edit the available hotkeys. For a full explanation about this, check https://support.citrix.com/article/CTX140219

The external users are directed to a Netscaler also using the Web interface but this time the one that is available in the Netscaler. So editing the hotkeys must be done in the Netscaler. Read more

A trained Field Service Engineer who grew into the position of senior consultant at PepperByte. Enjoys the challenge of coming up with solutions for clients for their complex IT issues. Has plenty of experience with Microsoft, Citrix, RES and VMware products.

Core qualities
Professional, enthusiastic, pragmatic, sociable

Hobbies
Cycling, HiFi, going to concerts

Job description
Senior Consultant

The Case of the missing CC field in Microsoft Outlook (2013)

Last week I had to troubleshoot an incident at a customer regarding a missing CC field in emails recovered from a Barracuda Message Archiver.

The case was as follows.
When an email recovered from Barracuda was opened, the CC field was not visible.
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A trained Field Service Engineer who grew into the position of senior consultant at PepperByte. Enjoys the challenge of coming up with solutions for clients for their complex IT issues. Has plenty of experience with Microsoft, Citrix, RES and VMware products.

Core qualities
Professional, enthusiastic, pragmatic, sociable

Hobbies
Cycling, HiFi, going to concerts

Job description
Senior Consultant

DeviceDriver Installation and Removal with Devcon

Today i came across a problem with a device driver on a remote computer.
Normally we install drivers with RES Automation manager and Dpinst, but it had failed on this machine and with remote device management you cannot remove devices.
Therefore i searched in the Windows Driver Development Tools for a tool that can do just that.
So i found Devcon1

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A trained Field Service Engineer who grew into the position of senior consultant at PepperByte. Enjoys the challenge of coming up with solutions for clients for their complex IT issues. Has plenty of experience with Microsoft, Citrix, RES and VMware products.

Core qualities
Professional, enthusiastic, pragmatic, sociable

Hobbies
Cycling, HiFi, going to concerts

Job description
Senior Consultant

Logoff Workspace Manager Sessions

If you want to use the mechanism provided by RES to gracefully logoff user sessions, you have to set some registry keys.

This mechanisme was configured at a costumer, but lead to unexpected logoff behaviour.
After 15 min the screensaver kicks in and 1 minute later it just triggers a logoff.

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A trained Field Service Engineer who grew into the position of senior consultant at PepperByte. Enjoys the challenge of coming up with solutions for clients for their complex IT issues. Has plenty of experience with Microsoft, Citrix, RES and VMware products.

Core qualities
Professional, enthusiastic, pragmatic, sociable

Hobbies
Cycling, HiFi, going to concerts

Job description
Senior Consultant

Dell E6320 and PXE boot with WDS legacy mode

At a costumer we came across a problem with a Dell E6320 booting with pxe.
It did not respond to the PXE server and therefor waited indefinetely on the boot agent screen.
In the current environment (flat network) there are multiple pxe services configured, one for Citrix PVS and one for WDS.

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A trained Field Service Engineer who grew into the position of senior consultant at PepperByte. Enjoys the challenge of coming up with solutions for clients for their complex IT issues. Has plenty of experience with Microsoft, Citrix, RES and VMware products.

Core qualities
Professional, enthusiastic, pragmatic, sociable

Hobbies
Cycling, HiFi, going to concerts

Job description
Senior Consultant

Thinapp: Child process keeps SandBox locked

One of the best practices when packaging with ThinApp includes verifying no processes are left running that lock the Sandbox when you shuts down the application. You can simply verify this by trying to delete the package’s Sandbox. If it is locked and you cannot delete it, some process is still running.
To determine wich process locks the sandbox i use Process Explorer.

In my case the child process ‘svchost.exe’ kept the sandbox locked.
Because it was running outside of the thinapp the ‘OnLastProcessExit function’ is never called.

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A trained Field Service Engineer who grew into the position of senior consultant at PepperByte. Enjoys the challenge of coming up with solutions for clients for their complex IT issues. Has plenty of experience with Microsoft, Citrix, RES and VMware products.

Core qualities
Professional, enthusiastic, pragmatic, sociable

Hobbies
Cycling, HiFi, going to concerts

Job description
Senior Consultant

Einde cyclocross seizoen!

Het was een prachtig cross seizoen, gezien het weer nog veel mooier. Er zijn dit seizoen maar een aantal echt modderige crossen geweest. En deze waren met name in de regionale competitie.

AVG_5470 (Large)

Dit seizoen ben ik dus in 2 competities actief geweest. De ene was de zgn. “Delta – De Mol” de andere de MTB wintercompetitie van wielervereniging Jan van Arckel.

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A trained Field Service Engineer who grew into the position of senior consultant at PepperByte. Enjoys the challenge of coming up with solutions for clients for their complex IT issues. Has plenty of experience with Microsoft, Citrix, RES and VMware products.

Core qualities
Professional, enthusiastic, pragmatic, sociable

Hobbies
Cycling, HiFi, going to concerts

Job description
Senior Consultant

Error 242 when deploying image with HP Device Manager 4.4

When i tried to update/deploy an image from HP Device Manager 4.4 to a Compaq 6720T it constantly failed with the following error:

Fail to execute PushImage task
ErrorCode: 242, Error Detail: Failed to seek image file to end
Fail to execute common task
ErrorCode: 242, Error Detail: Failed to seek image file to end

After some troubleshooting i came to the conclusion that the HPDM agent is not up to date on the client. Make sure that your Agent and your HPDM are the same version, otherwise you can not image from HPDM. 
In HPDM there is the Agent tab, drag and drop the Update Agent template on the unit.  Once that is complete you should be able to image your system.

A trained Field Service Engineer who grew into the position of senior consultant at PepperByte. Enjoys the challenge of coming up with solutions for clients for their complex IT issues. Has plenty of experience with Microsoft, Citrix, RES and VMware products.

Core qualities
Professional, enthusiastic, pragmatic, sociable

Hobbies
Cycling, HiFi, going to concerts

Job description
Senior Consultant

Use Windows 7 as Virtual Router

Sometimes it’s just handy to use you’re laptop as a Wifi Hotspot. There are a lot of applications to do that, but the ones that actually work cost a bit. So why not use the built in utility of Windows 7? This is how you can do that.

  1. Open a command prompt with administrative privilges
  2. Enter the following command: netsh wlan set hostednetwork mode=allow ssid=WIN7 key=password This will create a wireless access-point with SSID of “WIN7”
  3. Open Networks and Sharing Center and enable the newly created wireless connection.
  4. Share the interface with an internet connection to the newly created wireless connection.

image

Now you can start the interface with the following command: netsh wlan start hostednetwork

A trained Field Service Engineer who grew into the position of senior consultant at PepperByte. Enjoys the challenge of coming up with solutions for clients for their complex IT issues. Has plenty of experience with Microsoft, Citrix, RES and VMware products.

Core qualities
Professional, enthusiastic, pragmatic, sociable

Hobbies
Cycling, HiFi, going to concerts

Job description
Senior Consultant

VMware ThinApp package crashes with VBS.

For the intergration of VMware ThinApp applications into RES Workspace Manager, a custom VBS is required in the root of the Setup Capture files folder.
The following code must be present in the script:

Function OnFirstParentStart
WaitForProcess ExecuteVirtualProcess(GetEnvironmentVariable(“pwrgrids”)),0
End Function

But some ThinApp applications failed to start after that, or any vbs script was added to the build.

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A trained Field Service Engineer who grew into the position of senior consultant at PepperByte. Enjoys the challenge of coming up with solutions for clients for their complex IT issues. Has plenty of experience with Microsoft, Citrix, RES and VMware products.

Core qualities
Professional, enthusiastic, pragmatic, sociable

Hobbies
Cycling, HiFi, going to concerts

Job description
Senior Consultant